Check out our extensive FAQ section
- Do you offer discounts for large orders?
Yes. Please contact us for a quote for large scale sequencing projects.
- What methods of payment do you offer?
We accept payments by way of Purchase Order, Visa or MasterCard. Money transfers are accepted on a case by case by prior arrangement. For Visa and MasterCard you will be directed how to submit card information in your invoice.
- Do you offer prepayment options?
Yes. Please contact us for more information.
- What is the minimum order?
Our minimum order size for capillary sequencing is 1 96-well plate. There is no minimum order size for NextGen sequencing.
- How will we be billed?
You will receive an invoice by email and by regular mail if requested.
- Do we need to fill out the Bill-to and Ship-to information on FinchLab?
Yes. Please use your University’s Accounts Payable Department address for the Bill-to.
- How long do I have to pay for my order?
You have 30 days upon receiving your invoice.