Contact Us For more information, please contact us at:

Contact us by phone:

  • (888) 884-9535 (toll free)
  • (206) 267-1095 (local)
  • (206) 267-1096 (fax)

Our customer service hours are from 8am-4pm PST.

Our Mailing Address:

High-Throughput Genomics Center
WTC East, Suite 600
2211 Elliott Ave
Seattle, WA 98121-1692

Shipping Information:

Submit order online prior to shipping samples. Include order id on shipping label. All samples (tubes/plates) should be properly sealed and packaged to prevent cross contamination/leakage during shipment.

Please ship on dry ice via priority overnight shipping. If you are unable to ship on dry ice, we recommend strip caps to minimize samples loss during transit.